Brisanje računa
Kako izbrisati svoj račun
Možete trajno izbrisati svoj LongevityMate račun iz web aplikacije ili mobilne aplikacije. Brisanje se primjenjuje na obje platforme.
Posljednji pregled: 25. travnja 2026.
Važno
Brisanje je trajno
Jednom kada se potvrdi, vaš LongevityMate račun i povezani podaci se brišu i radnja se ne može poništiti.
Web app
Izbrišite svoj račun na webu
- 1Sign in to the LongevityMate web app.
- 2Open Settings, then go to Account & Privacy.
- 3Type DELETE, tick the confirmation box, and select Delete account and data.
Mobile app
Izbrišite svoj račun na mobilnom uređaju
- 1Open the LongevityMate mobile app and stay signed in.
- 2Go to Settings and scroll to Delete Account.
- 3Type DELETE, tick the confirmation box, and tap Delete account and data.
Koji podaci se brišu
Deleting your account removes the personal data and account content tied to your LongevityMate profile.
- Your profile details and login-linked account record
- Biomarker results, uploads, reports, and saved plan inputs
- Goals, settings, AI chat history, and app data linked to your account
- Connected health and wearable data stored in LongevityMate
- Stored files tied to your account, including report PDFs and lab uploads
Zadržavanje
Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.
- Deletion removes your account from active LongevityMate systems straight after confirmation.
- Payment processors may retain limited billing records where required by law.
- Encrypted backups may persist for a short time before final purge.
Trebate pomoć?
Kontaktirajte podršku ako ne možete pristupiti tijeku brisanja
Ako se ne možete prijaviti i trebate pomoć u postizanju tijeka brisanja, kontaktirajte hello@longevitymate.com.