Frequently asked questions

Yes. You can review the biomarker names, values, units and dates, correct mistakes, and remove results that should not be imported. Our review and your confirmation provide two opportunities to check the imported data. This is a data accuracy check, not a clinical consultation.

Evidence grades describe the strength of research supporting a recommendation’s stated benefit. They are separate from how confident an AI answer sounds. Supplement recommendations include explanations of the available grades; an ungraded item is labelled clearly. Research evidence does not guarantee that an intervention will help every person.

Upload your existing blood work and add your goals and lifestyle context. Uploaded results go through extraction and review, then you can check, correct and confirm them before they are added to your account. Your report, dashboard and Mate use the saved data to help you understand your priorities.

You pay USD $1 for 7 days, with full access starting immediately. After day 7, your selected plan renews at USD $14.99/month or USD $134.91/year through Stripe unless you cancel renewal first.

No. Just upload any existing blood test results from your doctor, a private clinic, or a home testing kit. We support PDFs from major labs, plus CSV and manual entry. If your results are less than 12 months old, they are good enough to start.

Yes. Cancel in your account settings with one click. No calls, no penalty, no fuss.

No. We only ask for an email and a nickname so you recognize your reports. Your lab results are tied to your account, not your legal name.

We use an Essential biomarker panel that unlocks eight scored health categories and covers biological age, then track 500+ biomarkers over time so you can see what’s improving.

LongevityMate connects through Apple Health on iPhone and Health Connect on Android. That means many devices that already sync into those platforms, such as Apple Watch, Samsung Galaxy Watch, Garmin, Oura, WHOOP, Fitbit, Withings, Polar, Dexcom, and FreeStyle Libre, can flow into LongevityMate through those channels. Availability can vary by device, platform, and region.

Only the data you provide or authorize: lab reports (PDF/CSV or manual entry), your health goals, onboarding answers (sleep, activity, diet, stress, medical conditions, medications/supplements), optional wearable metrics (sleep, activity, heart rate/HRV), and supported DNA uploads when you give permission.

Most trackers stop at steps and calories. We anchor your plan to blood biomarkers, then combine that with wearable and lifestyle context to deliver clear priorities, a health score, and Mate, an AI Longevity Agent that answers questions using your data.

No. We provide educational insights and coaching suggestions grounded in your biomarkers. Please consult your healthcare professional for medical advice.