Frequently asked questions
If you are checking pricing, the trial, data handling, or whether this replaces medical advice, start here.
Last reviewed: February 18, 2026
Frequently asked questions
Why do you require a credit card?
It keeps bots out and verifies you’re a real person. Your card is stored securely with Stripe and $0 is charged during the 24-hour Biohacker trial. Cancel before the timer ends to avoid renewal.
What happens after 24 hours?
You’ll be prompted to continue on the Biohacker plan or downgrade to Starter. If you take no action, the plan you selected when starting the trial is charged after the 24-hour window.
Can I cancel during the trial?
Yes. You can cancel at any time from the dashboard. The trial will stop immediately and your card won’t be charged.
Do I need to use my real name?
No. We only ask for an email and a nickname so you recognize your reports. Your lab results are tied to your account, not your legal name.
What do you analyze and track?
We use an Essential biomarker panel that unlocks eight scored health categories and covers biological age, then track 300+ biomarkers over time so you can see what’s improving.
Which wearables do you support?
LongevityMate connects through Apple Health on iPhone and Health Connect on Android. That means many devices that already sync into those platforms—such as Apple Watch, Samsung Galaxy Watch, Garmin, Oura, WHOOP, Fitbit, Withings, Polar, Dexcom, and FreeStyle Libre—can flow into LongevityMate through those channels. Availability can vary by device, platform, and region.
What data do you use to personalize my plan?
Only the data you provide or authorize: lab reports (PDF/CSV or manual entry), your health goals, onboarding answers (sleep, activity, diet, stress, medical conditions, medications/supplements), and optional wearable metrics (sleep, activity, heart rate/HRV).
What makes LongevityMate different from other health apps?
Most trackers stop at steps and calories. We anchor your plan to blood biomarkers, then combine that with wearable and lifestyle context to deliver clear priorities, a health score, and an AI coach that answers questions using your data.
Is this medical advice?
No. We provide educational insights and coaching suggestions grounded in your biomarkers. Please consult your healthcare professional for medical advice.