帳戶刪除
如何刪除您的帳戶
您可以從網頁應用或移動應用永久刪除您的 LongevityMate 帳戶。刪除適用於兩個平台。
最後審核： 2026年4月25日
重要
刪除是永久性的
一旦確認，您的LongevityMate帳戶及其鏈接的數據將被刪除，該操作無法撤銷。
Web app
在網上刪除你的帳戶
- 1Sign in to the LongevityMate web app.
- 2Open Settings, then go to Account & Privacy.
- 3Type DELETE, tick the confirmation box, and select Delete account and data.
Mobile app
在手機上刪除您的帳戶
- 1Open the LongevityMate mobile app and stay signed in.
- 2Go to Settings and scroll to Delete Account.
- 3Type DELETE, tick the confirmation box, and tap Delete account and data.
哪些數據被刪除
Deleting your account removes the personal data and account content tied to your LongevityMate profile.
- Your profile details and login-linked account record
- Biomarker results, uploads, reports, and saved plan inputs
- Goals, settings, AI chat history, and app data linked to your account
- Connected health and wearable data stored in LongevityMate
- Stored files tied to your account, including report PDFs and lab uploads
保留
Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.
- Deletion removes your account from active LongevityMate systems straight after confirmation.
- Payment processors may retain limited billing records where required by law.
- Encrypted backups may persist for a short time before final purge.
需要幫助嗎？
如果你無法訪問刪除流程，請聯繫支持
如果您無法登錄並需要幫助進入刪除流程，請聯繫 hello@longevitymate.com.