Paskyros ištrynimas

Kaip ištrinti paskyrą

Galite visam laikui ištrinti savo LongevityMate paskyrą iš žiniatinklio programos arba programos mobiliesiems. Ištrynimas taikomas abiejose platformose.

Paskutinį kartą peržiūrėta: 2026 m. balandžio 25 d.

Svarbu

Ištrynimas yra nuolatinis

Patvirtinus jūsų LongevityMate paskyra ir su ja susieti duomenys ištrinami ir veiksmo anuliuoti negalima.

Web app

Ištrinkite paskyrą žiniatinklyje

  1. 1Sign in to the LongevityMate web app.
  2. 2Open Settings, then go to Account & Privacy.
  3. 3Type DELETE, tick the confirmation box, and select Delete account and data.

Mobile app

Ištrinkite paskyrą mobiliajame telefone

  1. 1Open the LongevityMate mobile app and stay signed in.
  2. 2Go to Settings and scroll to Delete Account.
  3. 3Type DELETE, tick the confirmation box, and tap Delete account and data.

Kokie duomenys ištrinami

Deleting your account removes the personal data and account content tied to your LongevityMate profile.

  • Your profile details and login-linked account record
  • Biomarker results, uploads, reports, and saved plan inputs
  • Goals, settings, AI chat history, and app data linked to your account
  • Connected health and wearable data stored in LongevityMate
  • Stored files tied to your account, including report PDFs and lab uploads

Išlaikymas

Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.

  • Deletion removes your account from active LongevityMate systems straight after confirmation.
  • Payment processors may retain limited billing records where required by law.
  • Encrypted backups may persist for a short time before final purge.

Reikia pagalbos?

Susisiekite su palaikymo komanda, jei negalite pasiekti ištrynimo srauto

Jei negalite prisijungti ir jums reikia pagalbos siekiant ištrynimo, susisiekite hello@longevitymate.com.