Konta dzēšana
Kā izdzēst savu kontu
Varat neatgriezeniski izdzēst savu LongevityMate kontu no tīmekļa lietotnes vai mobilās lietotnes. Dzēšana attiecas uz abām platformām.
Pēdējoreiz pārskatīts: 2026. gada 25. aprīlis
Svarīgi
Dzēšana ir neatgriezeniska
Pēc apstiprināšanas jūsu LongevityMate konts un ar to saistītie dati tiek dzēsti, un darbību nevar atsaukt.
Web app
Dzēsiet savu kontu tīmeklī
- 1Sign in to the LongevityMate web app.
- 2Open Settings, then go to Account & Privacy.
- 3Type DELETE, tick the confirmation box, and select Delete account and data.
Mobile app
Dzēsiet savu kontu mobilajā ierīcē
- 1Open the LongevityMate mobile app and stay signed in.
- 2Go to Settings and scroll to Delete Account.
- 3Type DELETE, tick the confirmation box, and tap Delete account and data.
Kādi dati tiek dzēsti
Deleting your account removes the personal data and account content tied to your LongevityMate profile.
- Your profile details and login-linked account record
- Biomarker results, uploads, reports, and saved plan inputs
- Goals, settings, AI chat history, and app data linked to your account
- Connected health and wearable data stored in LongevityMate
- Stored files tied to your account, including report PDFs and lab uploads
Saglabāšana
Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.
- Deletion removes your account from active LongevityMate systems straight after confirmation.
- Payment processors may retain limited billing records where required by law.
- Encrypted backups may persist for a short time before final purge.
Nepieciešama palīdzība?
Ja nevarat piekļūt dzēšanas plūsmai, sazinieties ar atbalsta dienestu
Ja nevarat pierakstīties un nepieciešama palīdzība, lai sasniegtu dzēšanas plūsmu, sazinieties ar hello@longevitymate.com.