Izbris računa
Kako izbrisati svoj račun
Svoj račun LongevityMate lahko trajno izbrišete iz spletne aplikacije ali mobilne aplikacije. Izbris velja za obe platformi.
Nazadnje pregledano: 25. april 2026
Pomembno
Izbris je trajen
Po potrditvi se vaš račun LongevityMate in z njim povezani podatki izbrišejo in dejanja ni mogoče razveljaviti.
Web app
Izbrišite svoj račun v spletu
- 1Sign in to the LongevityMate web app.
- 2Open Settings, then go to Account & Privacy.
- 3Type DELETE, tick the confirmation box, and select Delete account and data.
Mobile app
Izbrišite svoj račun na mobilnem telefonu
- 1Open the LongevityMate mobile app and stay signed in.
- 2Go to Settings and scroll to Delete Account.
- 3Type DELETE, tick the confirmation box, and tap Delete account and data.
Kateri podatki se izbrišejo
Deleting your account removes the personal data and account content tied to your LongevityMate profile.
- Your profile details and login-linked account record
- Biomarker results, uploads, reports, and saved plan inputs
- Goals, settings, AI chat history, and app data linked to your account
- Connected health and wearable data stored in LongevityMate
- Stored files tied to your account, including report PDFs and lab uploads
Zadrževanje
Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.
- Deletion removes your account from active LongevityMate systems straight after confirmation.
- Payment processors may retain limited billing records where required by law.
- Encrypted backups may persist for a short time before final purge.
Potrebujete pomoč?
Če ne morete dostopati do poteka brisanja, se obrnite na podporo
Če se ne morete prijaviti in potrebujete pomoč pri doseganju poteka brisanja, se obrnite na hello@longevitymate.com.