Konto sletting
Hvordan slette kontoen din
Du kan permanent slette din LongevityMate-konto fra nettappen eller mobilappen. Slettingen gjelder på begge plattformer.
Last reviewed: 25. april 2026
Viktig
Sletting er permanent
Når det er bekreftet, blir din LongevityMate-konto og dens tilknyttede data slettet, og handlingen kan ikke angres.
Web app
Slett kontoen din på nettet
- 1Sign in to the LongevityMate web app.
- 2Open Settings, then go to Account & Privacy.
- 3Type DELETE, tick the confirmation box, and select Delete account and data.
Mobile app
Slett kontoen din på mobil
- 1Open the LongevityMate mobile app and stay signed in.
- 2Go to Settings and scroll to Delete Account.
- 3Type DELETE, tick the confirmation box, and tap Delete account and data.
Hvilke data blir slettet
Deleting your account removes the personal data and account content tied to your LongevityMate profile.
- Your profile details and login-linked account record
- Biomarker results, uploads, reports, and saved plan inputs
- Goals, settings, AI chat history, and app data linked to your account
- Connected health and wearable data stored in LongevityMate
- Stored files tied to your account, including report PDFs and lab uploads
Retensjon
Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.
- Deletion removes your account from active LongevityMate systems straight after confirmation.
- Payment processors may retain limited billing records where required by law.
- Encrypted backups may persist for a short time before final purge.
Trenger hjelp?
Kontakt support hvis du ikke får tilgang til slettingsflyten
Hvis du ikke kan logge inn og trenger hjelp til å nå slettingsflyten, kontakt hello@longevitymate.com.