账户删除
如何删除您的账户
您可以从网络应用或移动应用永久删除您的 LongevityMate 账户。删除适用于两个平台。
最后审核： 2026年4月25日
重要
删除是永久的
一旦确认，您的 LongevityMate 账户及其关联数据将被删除，此操作无法恢复。
Web app
在网页上删除您的帐户
- 1Sign in to the LongevityMate web app.
- 2Open Settings, then go to Account & Privacy.
- 3Type DELETE, tick the confirmation box, and select Delete account and data.
Mobile app
在移动设备上删除您的帐户
- 1Open the LongevityMate mobile app and stay signed in.
- 2Go to Settings and scroll to Delete Account.
- 3Type DELETE, tick the confirmation box, and tap Delete account and data.
删除哪些数据
Deleting your account removes the personal data and account content tied to your LongevityMate profile.
- Your profile details and login-linked account record
- Biomarker results, uploads, reports, and saved plan inputs
- Goals, settings, AI chat history, and app data linked to your account
- Connected health and wearable data stored in LongevityMate
- Stored files tied to your account, including report PDFs and lab uploads
保留
Most account data is removed right away. A small amount of information can remain only where required for operational or legal reasons.
- Deletion removes your account from active LongevityMate systems straight after confirmation.
- Payment processors may retain limited billing records where required by law.
- Encrypted backups may persist for a short time before final purge.
需要帮助吗？
如果您无法访问删除流程，请联系支持
如果您无法登录并需要帮助进入删除流程，请联系 hello@longevitymate.com.